Delivery and payment

­Delivery and Payments

All goods ordered at Detective Store are sent to the client from Monday to Friday (excluding holidays), from 8:AM to 4:PM UTC+00:00 within:

  • 24 hours after placing an order (cash on delivery)
  • 24 hours after the moment of crediting the payment to our account (option of prepayment to the account)

In case of orders which include few items, the time of delivery will depend on the time when Detective Store obtains the last element of the order, unless the parties agree otherwise. We can send couple of parcels on client's demand.

If you have spent over £200 and get free delivery in the United Kingdom.

Delivery to the United Kingdom: England, Wales, Scotland, Northern Ireland

ups standard
UPS STANDARD
ups express
UPS EXPRESS
£3.50 £20.00
£8.50 £25.00
2 to 3 working days 1 to 2 working days

Worldwide Delivery


UPS STANDARD
The United Kingdom, Germany, Austria, Czech Republic, Slovakia The Republic of Ireland, Belgium, Bulgaria, Cyprus, Denmark, Esto, Finland, France, Greece, Spain, The Netherlands, Lithuania, Luxembourg, Latvia, Malta, Portugal, Romania, Slovenia, Sweden, Hungary, Italy, Switzerland Other countries
£3.50 £11.00 £35.00
£8.50 £14.00
UPS Standard UPS Standard UPS Standard
2 to 3 working days 2 to 3 working days 2 to 3 working days

Discreet parcel

Discreet parcel is a service provided by UPS company which means concealing all information about the sender on the parcel/waybill. Parcel does not suggest the content and source. Intentions of the client remain secret for other people. To use this servive, please:

  1. Choose one of two options of delivery (prepayment or COD) by the UPS courier company.
  2. Next, tick, on the bottom of the page, the option 'Please send the parcel as a discreet parcel' (the packaging will not contain information about the sender).

Payment options

1. Credit card prepayment - the easiest and fastest way to make a payment.

2. EWALLET PayPal prepayment - fast, easy and safe payment through PayPal system.

3. Prepayment onto the account - for clients who prefer to log into the bank account on their own, or visit a bank or a post office. You can make a payment in following currencies: GBP (Great Britain Pound - £); USD (United States Dollar - $ ); Euro (€); Czech Koruna (Kč); Polish Zloty (PLN).

GBP (Great Britain Pound - £), USD (United States Dollar - $ ) and Euro (€) payments are available for every Client (all you need to do is choose a currency before submitting an order). If you wish to pay at Czech Koruna (Kč) or Polish Zloty (PLN) contact us via our online chat or email contact@detective-store.com

Account owner:
Detective Store Ltd
52 Ridge Langley
South Croydon, CR2 0AR Surrey
United Kingdom

Bank details for domestic payments:
Account number: 80448990
Sort code: 20-70-15

Bank details for international payments:
SWIFT Bic: BARCGB22
IBAN: GB40 BARC 2070 1580 4489 90

Bank address:
Barclays Bank PLC
1 Churchill Place
EC14 5HP London
United Kingdom
Account owner:
Detective Store Ltd
52 Ridge Langley
South Croydon, CR2 0AR Surrey
United Kingdom

Bank details for international payments:
SWIFT Bic: BARCGB22
IBAN: GB40 BARC 2070 1552 6177 99

Bank address:
Barclays Bank PLC
1 Churchill Place
EC14 5HP London
United Kingdom
Euro Payments (€) - CLICK
Account owner:
Spy Shop Paweł Wujcikowski
137 Traugutta
50-419 Wrocław, Poland

Bank details for domestic payments:
Account number: 0232008710
Sort code: 85050100

Bank details for international payments:
SWIFT Bic: WELADED1GRL
IBAN: DE74 8505 0100 0232 0087 10

Bank address:
Sparkasse Oberlausitz-Niederschlesien
21 Frauenstr.
02763 Zittau, Germany
Czech Koruna Payments (Kč) - CLICK
Account owner:
Spy Shop Paweł Wujcikowski
137 Traugutta
50-419 Wrocław, Poland

Bank details for domestic payments:
Account number: 000000-2914723319/0800

Bank details for international payments:
SWIFT Bic: GIBACZPX
IBAN: CZ34 0800 0000 0029 1472 3319

Bank address:
Ceska Sporitelna A.S.
62 Olbrachtova
14000 Prague, Czech Republic
Polish Zloty Payments (PLN) - CLICK
Account owner:
Spy Shop Paweł Wujcikowski
137 Traugutta
50-419 Wrocław, Poland

Bank details for domestic payments:
Account number: 61 1090 1522 0000 0001 0703 9625

Bank address:
Bank Zachodni WBK SA
9/11 Rynek
50-950 Wroclaw, Poland

4. COD - paying the courier with cash when the delivery is received.

If you are making an international payment:

Please, note that our transaction is international. Therefore, there is an international fee between the banks which is not covered by our company. The international transfer fee should be added to the price of the product.

There are three payment fee options:
1 .The beneficient pays the fee;
2. The transfer sender pays the fee;
3. The fee is charged by both sides.

While paying, you need to choose the option, in which only you pay for this fee (2nd option).

Receipt or VAT invoice

VAT invoice or receipt is included in the package. To obtain a VAT invoice, you need to fill in the 'Company' field in the form during the registration process, and give the required information about the VAT registrant. In Detective Store companies don't pay VAT so if you will buy as a company the price will be reduced.